Use this process to change the Vendor Admin for a Supplier List registration when the current Admin leaves the organisation or needs to be replaced. The steps depend on the type of list:

• Marketplace Lists — the Vendor Admin can transfer the list directly to a registered colleague.
• Other Supplier Lists (e.g., preferred supplier lists) — you will need to contact the List Owner to complete the transfer.

Prerequisites

• Your user account must be registered on the Supplier List, either as the current Vendor Admin or as a Colleague.
• For a Marketplace List transfer, the new Vendor Admin must already be registered as a Colleague on the list, with a matching ABN, and must not already be registered as Vendor Admin on that same list. (See: Adding and Removing Colleagues)
• For all other lists, it's best practice to register the new Vendor Admin as a Colleague on the list before requesting the transfer.

Steps

Transferring a Marketplace List

1. Navigate to the Supplier Lists you manage page under the Admin Tools section on the homepage's left-side menu.
   
   
    
2. Locate the Marketplace list you wish to transfer and go to Manage Colleagues list.
   
   
    
3. Find the registered colleague you want to transfer the list to.
4. Click the Transfer option to the right of that colleague's name.
   
   
    
5. Confirm the transfer.
   
   

• Result: The selected colleague is designated as the new Vendor Admin for that Supplier List registration and you will remain as colleague.

Transferring Preferred Supplier Lists

1. Navigate to the Lists you're on page under the Supplier Lists section on the homepage's left-side menu.
   
   
2. Click the list name (in blue) for the list you wish to transfer to view the list's details and contact information.
   
   
    
3. Contact the List Owner using the phone number or email provided on the list's details page.
4. Request that the List Owner replace the current Vendor Admin with the new user.

Results / Validation

• Marketplace Lists: The new Vendor Admin is designated immediately once the transfer is confirmed.
• Preferred Supplier Lists: The List Owner will action and confirm the transfer and the new user will be designated as the Vendor Admin for that Supplier List registration.

Troubleshooting

• No Transfer option appears next to a colleague on a Marketplace List: This can happen if:

  • The list is not a Marketplace List (it's a preferred supplier list, which requires the List Owner contact method instead).
  • There is a mismatch between the ABN of the Vendor Admin and the colleague.
  • The colleague is already registered as Vendor Admin on the same list.
  • The colleague is not active on any list.
  • There is missing information on the colleague's account that still needs to be validated.

  If the new Vendor Admin has not yet been added as a colleague, or the Transfer option still isn't available after checking the above, reach out to the Support Team for assistance.

• If the existing Vendor Admin has left the organisation and you can't access their account, contact the List Owner or Support team for assistance with the transfer.

Limits & Notes

• A Supplier List acts as a contract between the Suppliers and the list-owning organisation, so for non-Marketplace lists (Preferred supplier lists), only the List Owner can authorise a change to the Vendor Admin.