As a Supplier, you can easily update your personal and business details, contact information, email, password, or security settings by accessing your account options from the user icon. Use this process anytime your information changes or needs review.
Prerequisites
You must be logged into your Supplier account.
Steps
Follow these steps to update your account details:
- Hover your mouse over the user icon (typically in the top right corner of the screen).
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Select the relevant option from the menu that appears to edit the desired area:
- Personal & Contact to change your name, phone number, or position.
- Business Profile to update your business name or business details.
- Location/Timezone to modify your street address or timezone.
- Options & Settings to manage individual request settings, like starting or stopping requests and reminders (for more detail, see the related article: Managing Marketplace Supplier Notifications.
- Email address to change the email linked to your account.
- Password to update your login password.
- Setup and Manage 2FA to add Two-Factor Authentication for enhanced security.
- Enter the new details into the required fields and Click Save.
Results / Validation
A confirmation message will display on your screen indicating that your changes have been successfully updated. You can also navigate back to your profile section to view the updated information.
What's Next / Related
- Managing Marketplace Supplier Notifications (to adjust your request and reminder settings).
Limits & Notes
- If you have updated your business details, such as the business name in the Australian Business Register (ABR), you can refresh your account in the system by re-entering your ABN. This will automatically update your account and pull the new business name from the ABR.